• Retainer Policy: A retainer fee is required to book services and secure your scheduled date. This amount aries based on service and will be credited toward the total cost of the

  project.

• Payment Schedule: Final payment is due one week prior to the event date for weddings, all others are due day of the shoot upon arrival. If payment is not received by the due date, the shoot may be canceled, and the retainer will be forfeited.

• Contract Requirement: All wedding and large project clients must sign a contract before any work commences. The contract outlines the agreed-upon services, payment terms, timeline, and other important details.

• Contract Adjustments: Any changes to the original contract must be made in writing and agreed upon by both parties. Any additional services outside the original scope will be billed separately.

• Client Delays: If the client or their team is late to the scheduled shoot, the session will still end at the originally scheduled time unless otherwise agreed upon in advance.

  Additional time may be available at the company’s discretion, subject to availability and a fee per additional hour.

• Client Cancellations: If a client cancels the project, the retainer fee will be forfeited.

  Cancelations less than 90 days of weddings will still be responsible for the remaining balance by the scheduled final payment date.

• Rescheduling: Reschedules require new retainer fee.

• Company Cancellations: In the event of an emergency or unforeseen circumstances on the company’s side (e.g., illness, equipment failure), a full refund of the retainer will be issued, owner will assign a comparable team member to cover the shoot or the shoot will be rescheduled at the client’s convenience.

• Ownership of Media: The media produced (photographs, videos, etc.) remain the property of Donzaleigh’s Photography until the full balance has been paid. Once payment is made, the client is granted the right to use the media for personal purposes. Any commercial use must be explicitly granted and may have an additional fee as outlined in the contract.

• Usage of Media for Promotion: Donzaleigh’s Photography reserves the right to use the produced media for promotional purposes, including but not limited to websites, social media, and portfolios. If the client wishes to opt-out, a written request can be made.

• Venue & Permits: Clients are responsible for securing any necessary permits or permissions for the shoot location, including but not limited to venue access and location fees.

• Cooperation: The client is expected to provide reasonable cooperation, including timely access to the shoot location, required props, or talent, and any necessary approvals for creative direction.

• Model/Property Releases: If applicable, the client is responsible for ensuring any models or property used in the shoot sign a release form allowing Donzaleigh’s Photography to use their likeness or image.

• Raw Footage: Raw footage is available upon request, but additional fees may apply. It is not included in standard packages unless explicitly stated.

• Delivery Timeline: Final deliverables (edited photos/videos) will be provided within estimated prior to the shoot. Delays caused by the client (e.g., delayed feedback or approvals) may extend the timeline.

• Storage: Final media files will be delivered via online gallery or storage. Client may opt for USB drive in lieu of online gallery. The file storage period is one month. After this period, files may be deleted or require a retrieval fee.

• Unforeseen Circumstances: Neither party will be held responsible for failure to perform due to circumstances beyond their control up to the agreed contract terms, such as natural disasters, government restrictions.

Privacy and Data Protection

• Data Collection: General personal information such as name, contact details will be stored and used for occasional promotion and special events. Information will not be shared with any other organization or party.

• Security: Donzaleigh’s Photography protects client data and complies with applicable privacy laws, including Tennessee's privacy regulations. Donzaleigh’s Photography is not responsible for any third-party payment processing issues and such errors will need to be resolved with the third party directly.

Governing Law

• Jurisdiction: The terms and conditions are governed by Tennessee state law and any legal disputes will be resolved in Tennessee courts if a third-party mediator is not applicable.

9. Modifications to the Terms

• Changes to Terms and Conditions: Donzaleigh’s Photography reserves the right to modify the T&Cs at any time and will notify users of changes through website update.

Contact Information

• Support: In the event of concern or customer service related issues, please contact donzaleighsphotography.1@gmail.com.

IAt Donzaleigh's Photography, we value the privacy of our clients and are

committed to safeguarding your personal information. This Privacy Policy

outlines how we collect, use, and protect your data when you visit our

website, use our services, or interact with our company. By using our

services or website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our

photography services:

1.1 Personal Information

When you book a session, contact us, or use our services, we may collect

the following personal information:

Full name

Email address

Phone number

Billing information (if applicable)

Mailing address

Event details (e.g., wedding dates, event location)

1.2 Non-Personal Information

We may collect non-personal information automatically when you interact

with our website or services, including:

IP address

Browser type and version

Device information

Website usage statistics (pages visited, time spent, etc.)

2. How We Use Your Information

The information we collect helps us to provide, maintain, and improve

our services. Specifically, we use your information to:

Schedule and manage photography sessions

Send confirmations, reminders, and updates related to your bookings

Process payments and deliver photography products (e.g., prints, albums)

Respond to inquiries or customer support requests

Improve our website and services based on user feedback and behavior

Send marketing materials or promotions (only if you have opted-in to

receive them)

3. Sharing Your Information

We respect your privacy and will never sell or rent your personal

information to third parties. However, we may share your information in

the following circumstances:

With service providers: We may share your information with trusted

third-party service providers who help us deliver our services (e.g.,

payment processors, printing labs).

Legal obligations: We may disclose your information if required by law

or to comply with legal processes, such as a court order.

Business transfers: In the event of a merger, acquisition, or sale of

assets, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your

personal information. This includes encryption and secure servers to

prevent unauthorized access, disclosure, or modification of your data.

However, no method of transmission over the internet or method of

electronic storage is 100% secure, and we cannot guarantee the absolute

security of your information.

5. Retention of Data

We retain your personal information only for as long as necessary to

fulfill the purposes outlined in this Privacy Policy or as required by

law. Once your information is no longer needed, we will securely delete

or anonymize it.

6. Your Rights and Choices

You have the following rights concerning your personal data:

Access: You can request a copy of the personal information we hold about

you.

Correction: You can request that we correct any inaccurate or incomplete

information.

Deletion: You can request the deletion of your personal information,

subject to certain limitations (e.g., if it is required for legal or

business purposes).

Opt-out of marketing: You can opt-out of receiving marketing

communications at any time by clicking the "unsubscribe" link in our

emails or contacting us directly.

To exercise any of these rights, please contact us using the information

provided below.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your

experience on our website. Cookies are small text files stored on your

device that help us track website activity, improve functionality, and

personalize content. You can adjust your browser settings to reject

cookies or alert you when cookies are being sent. However, disabling

cookies may affect your ability to use certain features of our website.

8. Third-Party Websites

Our website may contain links to third-party websites. Please note that

this Privacy Policy applies only to Donzaleigh's Photography, and we are

not responsible for the privacy practices of other websites. We

encourage you to review the privacy policies of any third-party sites

you visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do

not knowingly collect or solicit personal information from children

under 13. If we learn that we have inadvertently collected personal

information from a child under 13, we will delete that information as

soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes

in our practices or for other operational, legal, or regulatory reasons.

Any changes will be posted on this page with an updated effective date.

Please review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our

practices, please contact us at:

Donzaleigh's Photography

Email: dp@donzaleighinc.com

Phone: 615-582-2321

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